WingoPro ("we", "our", or "us") is fully committed to protecting your personal privacy. This Privacy Policy explains in detail how we collect, use, store, share, and safeguard your information when you access or use our platform, tools, and services (collectively referred to as "the Service"). By using WingoPro, you acknowledge that you have read and understood this policy.

We take your privacy seriously. Our platform is designed to minimize the amount of personal data we collect while still providing you with a seamless and feature-rich experience. This policy applies to all users of the WingoPro platform, regardless of how they access the Service — via web browser, mobile device, or any future application.

We collect only the information necessary to provide and improve our Service. The types of data we may collect include:

• Account Information: When you register, we collect your name, email address, and a securely hashed password. This information is required to create and manage your account.
• Payment Data: We collect transaction references such as UTR numbers and UPI IDs to verify payments. We do not store full bank account details or card numbers — payments are processed via trusted third-party UPI platforms.
• Device & Usage Data: We may automatically collect information about the device you use to access the Service, including IP address, browser type, operating system, and usage patterns (pages visited, time spent, features used).
• Communication Data: If you contact our support team via Telegram or email, we may retain those communications to assist you and improve our support quality.
• Referral Data: If you were referred by another user or campaign, we may log the referral source to track and reward our referral programme participants.

The information we collect is used strictly for the following purposes:

• Account Management: To create, verify, and manage your WingoPro account.
• Service Delivery: To activate your subscription, provide predictions, and grant access to premium features.
• Customer Support: To respond to your queries, resolve technical issues, and process refund requests.
• Security & Fraud Prevention: To detect, investigate, and prevent unauthorized access, fraudulent payments, or misuse of the platform.
• Platform Improvement: To analyse usage trends and improve the overall quality and performance of our Service.
• Communications: To send important account-related notifications, policy updates, or promotional messages (you may opt out of promotional emails at any time).

We may share limited data with trusted third-party service providers who assist in operating our platform. These include:

• Payment Processors: UPI platforms (GPay, PhonePe, Paytm) that handle your payment transactions securely.
• Analytics Providers: Tools that help us understand how users interact with our Service, using anonymized or aggregated data only.
• Communication Platforms: Telegram, used for customer support and notifications.

We do not sell, trade, or rent your personal data to any third party for marketing purposes. All third-party partners are bound by confidentiality agreements and are only permitted to use your data for the specific purpose we've authorized.

As a user of WingoPro, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or outdated information.
• Deletion: Request that we delete your personal data, subject to legal retention requirements.
• Portability: Request your data in a structured, machine-readable format.
• Opt-Out: Unsubscribe from promotional communications at any time by contacting our support team.

To exercise any of these rights, please contact us via Telegram or email at support@sailentpredictor.com. We will respond to all requests within 7 business days.